Service RMA Management

Position and Scope Description:

Inspur Systems, Inc.’s Service RMA (Return Merchandise Authorization) management is a position focus on service components necessity rebalance, inventory management, logistics and repair etc.

Key Tasks and Responsibilities:

  • Manage component planning, inventory, rebalance, logistics, return and repair to ensure smooth operation of components
  • Monitor component operation performance including, but not limited to identification, analysis, and resolution of any abnormal occurrences
  • In accordance to industry trend, be able to predict customer requirement and analyze current market situation to optimize service component strategy.

Qualifications and Skills:

  • Master degree with 3 years or bachelor degree with 5 years’ experience in IT/Telecom industry at least. Experience with international companies preferred.
  • 2+ years in component stock planning and inventory management
  • Extensive experience in rackserver and computer industry materials management
  • Good at project management, proficient in Excel and PowerPoint
  • Excellent verbal and written communication skills in English and Mandarin; able to communicate with teams from different regions and cultures.
  • Excels at establishing good working relationships internally and externally of company
  • Ability to multitask under pressure

Details:

  • Job Location: Fremont, CA, USA
  • Department: Service
  • Job Type: Full-time
How to Apply:

To apply, please send your resume to Siyao.xiao@inspur.com

Thank you!